NLP Practitioner Certification Course - Terms and Conditions

ADMISSION POLICY
 
1. Participants who are perceived by the trainers as people who will be potentially a negative influence on others are not admitted. This decision is at the sole discretion of the trainers
 
2. Candidate should be of at least 12 years of age. If a candidate is below 18 years of age, written consent by Parents/Guardian is mandatory
 
3. Admission of a Participant is at the sole Discretion of School of Excellence
 
 
 

DELIVERY AND PROGRAM INFORMATION
 
1. School of Excellence records the sessions using Audio and Video equipment. School of Excellence reserves the right to use this material for marketing, internal training, quality control, and to sell the material
 
2. School of Excellence respects the privacy concerns of its participants. If any participant has objections to being videotaped or being recorded in audio in the sessions, they may notify their preference to School of Excellence before or during the course.
 
3. Candidates are not allowed to record video/audio. Failure to adhere to this may invite cancellation of participation for such a candidate from the course without any refund
 
4. In the event of any evidence of recordings being found after the completion of course. The candidate is obligated to destroyed all such records and pay for any loss caused due to such activity. The candidate will also be required then to sign a declaration stating that all such copies have been destroyed.
5. School of Excellence may continue to provide platforms for individuals to discuss and learn. School of Excellence reserves all the right to information and content that are shared or produced in these platforms. This includes offline gathersing, facebook and other social media sites. The content can be text, audio or video. 
6. In case of any dispute, the Indian Law shall abide and will be subject to the exclusive jurisdiction of the High Court of Chennai.
 
 

SPECIFICATIONS
 
1. It maybe necessary for reasons beyond the control of School of Excellence to change the dates of a previously scheduled program.  In such a case the participant can opt for a full refund or postponement of the batch without any additional charges
 
 
 

LIMITATION OF LIABILITY
 
1. The entire liability of School of Excellence to the Candidate in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the price paid by the Candidate to which the claim relates.
 
2. In no event shall School of Excellence be liable to the Candidate for any loss of business, loss of opportunity or loss of profits or for any other indirect or consequential loss or damage whatsoever. This shall apply even where such a loss was reasonably foreseeable or the Supplier had been made aware of the possibility of the Candidate incurring such a loss
 
 
 

CANCELLATION/ POSTPONMENT POLICY
 
1. A participant can opt to postpone or advance his/her batch 40 days prior to the scheduled program, subject to availability of seats in the requested batch. If there is any difference in costing between the enrolled batch and the requested batch, then the participant shall bear any increase in the price
 
2. If the participant cannot attend the batch for which they have enrolled for or if they just don’t show up for the course then no refund will be provided and the paid amount cannot be used for attending another batch.
 
3. In cases of emergency where it is genuinely out of the participant’s scope then School of Excellence may choose to refund wholly or partially. The decision taken by School of Excellence in this subject is final
 
4. When a participant misses the training on any day of the course, the consecutive days may not be of value. Hence School of Excellence will not permit his/her participation for the benefit of the co-participants. The participant can re-schedule the missed day and the consecutive days for another batch. This will attract the full fees for those days.
 
5. Participants missing a day during the course will not be eligible for certification. They will have to attend another batch from the missing day onwards till the end of the course to be eligible for certification
 
6. School of Excellence has the right to make an exception with the policy for postponement and cancellation on an individual basis. The grant of such exceptions for a participant does not indicate any obligation by School of Excellence to grant the same to others
 
7. School of Excellence has the right to cancel the participation of a candidate from the course on any day of the course. This is necessary in case of misconduct by the candidate. This is solely to protect the other candidates in the course and that of School of Excellence. No refund of any kind will be provided under such circumstances.
 
8. School of Excellence functions with the frame to protect the interest of the participants and its business at the same time. If, for any reason, a candidate is wants to request an exception, an appeal can be made to School of Excellence. The decision of School of Excellence towards any such appeal is final. 

 

Refund Policy
 
1. The refund on money back guarantee is only valid if the participant expressed in writing on or before the 6th day of the practitioner (uPwithNLP) training that he/she believes the training is not going to help them. In addition to this the participant also has to complete the success coaching with all the steps and guidelines. This may also include attending a refresher. 
2. If the participant has expressed in writing, the concerns and has also completed all the steps of the success coaching. And is still not satisfied with the results. School of Excellence will refund the full fee for the training. 
3. Refund requests that come after 6 days will not be entertained. This is because the money back guarantee is only valid if the feedback is given in the first 6 days, that is, during the face to face training. This helps us protect us from fake customers who are inside to study our process. We like to protect the interests of our customers. This is a huge responsibility we are undertaking and we have to ensure that the requests for any refund are genuine. Hence, as mentioned in the previous point, any concerns have to be explicitly written to us on or before the 6th day of the practitioner (uPwithNLP) training.
4. Money Back guarantee is not valid  for any participant who is not enrolled for success coaching.
5. All food expenses incurred by the participant will not be part of the refund
 

INTELLECTUAL PROPERTY RIGHTS AND COPYRIGHT
 
1. All Intellectual Property Rights produced from or arising as a result of the performance of this Agreement shall, so far as not already vested, become the absolute property of School of Excellence
 
2. Each learner is presented with course materials for personal use. Course materials provided by School of Excellence are the copyright of the School of Excellence unless otherwise stated
Last Update: 4th November 2013

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